Privacy Policy
This Privacy Policy explains how LoadOps Media LLC (“LoadOps Media,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website or submit a request.
Information We Collect
We may collect information you choose to provide, including your name, contact details, preferred contact channel, business details, truck or lane information, and any message or voice transcript you submit through our forms.
- Contact information, such as Telegram username or email address.
- Business information, such as lanes, truck count, freight type, and service needs.
- Technical information, such as browser type, device type, pages viewed, referring URLs, and approximate location derived from IP address.
How We Use Information
We use collected information to respond to your request, evaluate fit for our services, send follow-up messages, improve our website, measure advertising performance, prevent misuse, and operate our business.
Cookies, Analytics, and Advertising
We may use cookies, pixels, analytics tools, and advertising platforms to understand website performance, improve campaigns, and show relevant ads. These tools may collect information about your device and browsing activity on our website.
How We Share Information
We do not sell your personal information. We may share information with service providers that help us operate the website, send email, deliver notifications, manage leads, analyze performance, or run advertising. We may also disclose information when required by law or to protect our rights.
Your Choices
You may choose not to submit a form. You can disable cookies through your browser settings. If you receive email from us, you may ask us to stop sending non-transactional messages. You may also request that we update or delete information you provided, subject to legal and operational requirements.
Data Security and Retention
We use reasonable administrative and technical measures to protect information. No method of transmission or storage is fully secure. We keep information for as long as needed to respond to requests, provide services, maintain records, and comply with applicable obligations.
Children and Location
Our website is intended for business users and is not directed to children under 13. Our services are intended for users in the United States unless otherwise agreed in writing.
Changes and Contact
We may update this Privacy Policy from time to time. The effective date above shows when it was last updated. To contact us about this policy, use the contact/request form on our website.